Welcome to Trans-Nzoia County

Our Mission is to facilitate transformative development, service delivery and good governance for sustainable socio-economic development and Our Vision is to be an outstanding agro-industrialized County with high quality of life for residents.

Climate Change GRM

Climate Change GRM

Grievance Redress Mechanism (GRM)

GRM is a complaint and proposal consideration mechanism that provides an additional and accessible channel for submission of complaints and feedback to individuals and communities, if they suppose that at the regional level CAMP4ASB has or may have adverse consequences for them. GRM allows to improve the response efficiency and accountability level to the project beneficiaries, ensuring the prompt complaints and feedback consideration and processing, as well as problems identification and finding their solutions together with the stakeholders.

By increasing transparency and accountability, GRM seeks to reduce the project risk that unintentionally adversely affects citizens/beneficiaries and serves as an important feedback mechanism that can help to improve the project impact.

Stages of The Complaints Management Process

Want to Lodge a Complaint?

Send an email to: climatechange@transnzoia.go.ke

You can also fill the form below.