Governor George Natembeya has called on the Trans Nzoia Water and Sewerage Company (TRANSWASCO) to guarantee an uninterrupted water supply for the county’s residents. Speaking after a meeting with the company’s board and administration, Natembeya stressed the need to fulfill his administration’s manifesto promise of consistent water delivery.
“We must deliver on our promise of uninterrupted water supply without delay,” Natembeya asserted. He emphasized that a reliable water supply is a key commitment of his administration and urged TRANSWASCO to take immediate action.
To address the challenge of limited coverage, the governor also recommended increasing the number of meter readers, noting that the current staff may be insufficient to cover all areas. Additionally, he advised the company to prioritize the repair of broken pipes and the rehabilitation of facilities that are hindering adequate water distribution.
Natembeya highlighted the significance of the recently completed Ksh 1.5 billion Kiptogot water supply project, which will connect more residents to piped water. “Our administration plans to boost the number of people connected to clean piped water,” he added, underscoring the administration’s commitment to expanding access to water.
The governor further urged TRANSWASCO to adhere to legal guidelines and innovate to reduce operational costs, stressing the need for efficient water supply and revenue generation to fund the rehabilitation of water facilities, including the installation of modern pumps.
Addressing the issue of customer bill payments, Natembeya warned that accumulating arrears could jeopardize the company’s operations. He encouraged the management to involve residents in decision-making processes, stating, “Public participation is key in the management of the water company.”
TRANSWASCO acting Managing Director Lucy Njeri assured residents of the company’s commitment to improving services. She explained that rising running costs, driven by increased chemical and electricity prices, have necessitated a tariff review. “We are committed to ensuring regular water supply across the county,” Njeri said.
Njeri acknowledged that outdated pumps and infrastructure issues have contributed to the poor water supply. She announced plans to purchase new pumps and repair damaged pipes to reduce water loss and improve access.
The event was attended by members of the TRANSWASCO board of management and senior staff from the county’s water department, including CEC Pepela Wanjala and Chief Officer Dorothy Nyukuri, who pledged to collaborate with TRANSWASCO to ensure residents have access to clean piped water.
